The Good Leads

Legal

Payment Terms

Last updated: July 22, 2026

These Payment Terms apply to all payments made to or by The Good Leads LLC ("The Good Leads") in connection with our lead generation and performance marketing services, and supplement our Terms & Conditions. By funding an account, paying an invoice, or receiving payouts from us, you agree to these Payment Terms.

1. Payment Processing via Stripe

Payments to The Good Leads are processed by Stripe, Inc. and its affiliates ("Stripe"). By making a payment, you also agree to the applicable Stripe agreements, including the Stripe Services Agreement and Stripe Privacy Policy.

  • We accept major credit and debit cards, ACH debits, and bank wires through Stripe.
  • We do not store your full card number, CVC, or bank credentials on our servers. Payment credentials are collected and stored by Stripe in accordance with PCI-DSS standards.
  • You authorize us (via Stripe) to charge your selected payment method for the amounts you approve, including recurring or automatic top-ups where you have enabled them.

2. Buyer Accounts, Pre-Funding and Invoicing

  1. Pre-funded accounts. Unless otherwise agreed in an insertion order, lead purchases are made against a pre-funded balance. Leads and calls are debited from your balance at the agreed unit prices as they are delivered.
  2. Auto top-up. If you enable auto top-up, you authorize us to automatically charge your payment method the configured amount when your balance falls below the configured threshold. You may disable auto top-up at any time; delivery pauses when your balance reaches zero.
  3. Invoiced accounts. Approved buyers may be invoiced in arrears. Invoices are due net 15 from the invoice date unless otherwise stated. Late amounts accrue interest at the lesser of 1.5% per month or the maximum permitted by law, plus reasonable collection costs.
  4. Taxes. Prices exclude applicable taxes. You are responsible for all taxes associated with your purchases other than taxes on our net income.

3. Lead Returns and Credits

We stand behind our lead quality. Subject to your insertion order:

  • Leads with invalid contact information, duplicates (within the agreed deduplication window), out-of-geography, or otherwise out-of-spec records may be returned for account credit.
  • Return requests must be submitted within the return window specified in your insertion order (typically 5–10 business days from delivery).
  • Approved returns are issued as account credits, not cash refunds, unless required by law or expressly agreed otherwise.
  • Returns are not available for leads that were contacted, worked, or aged past the return window, or for subjective reasons (e.g., "didn't answer" or "not interested").

4. Refunds

Except as expressly stated in these Payment Terms or required by law, all payments are non-refundable. If you close a pre-funded account in good standing, we will refund any unused balance to your original payment method within 30 days, less any outstanding fees, chargebacks, or amounts owed.

5. Chargebacks and Payment Disputes

If you believe a charge is incorrect, contact us at hello@thegoodleads.com before initiating a chargeback — most billing questions are resolved within two business days. Initiating a chargeback on a valid charge constitutes a material breach of these Payment Terms. We reserve the right to suspend delivery, offset disputed amounts against your balance, recover chargeback fees, and terminate accounts that abuse the dispute process.

6. Partner and Affiliate Payouts

  1. Payouts to publishers and affiliates are made per the schedule in your partner agreement (standard net 15; weekly terms available for proven partners).
  2. Payouts are made via Stripe, ACH, wire, or PayPal, in USD unless otherwise agreed. You are responsible for any receiving-side fees charged by your bank or payment provider.
  3. You must provide accurate payout details and complete any required tax documentation (e.g., IRS Form W-9 or W-8BEN) before payment can be released.
  4. We may withhold, offset, or claw back amounts attributable to fraudulent, non-compliant, returned, or unbillable traffic, and we may delay payouts pending quality or compliance review.
  5. Minimum payout threshold is $100 unless otherwise agreed; balances below the threshold roll over to the next period.

7. Fraud Prevention

We use Stripe Radar and internal controls to screen transactions. We may decline, hold, or reverse any transaction we reasonably suspect to be fraudulent, unauthorized, or in violation of law or these Payment Terms, and we may request additional verification (KYC/KYB) before processing payments or payouts.

8. Currency and Pricing Changes

All prices are in U.S. dollars unless otherwise stated. Unit prices for future deliveries may change with notice as set out in your insertion order; price changes never apply retroactively to leads already delivered.

9. Changes to These Payment Terms

We may update these Payment Terms from time to time. Changes take effect upon posting, except that changes materially affecting an active insertion order require the notice period specified in that order.

10. Contact

Billing questions or disputes:

The Good Leads LLC 30 N Gould St, Ste R, Sheridan, WY 82801, USA Email: hello@thegoodleads.com